Asolo Returns Policy

Returns and Exchanges by Mail

Contact Asolo USA at 877-888-8533 option #3, or to receive an RMA number. Footwear can only be exchanged

 or returned as long as they are in resalable condition (not worn outside) and purchased within 90 days. 

  1. Please include a copy of your receipt, invoice, packing list, or if you no longer have one of these, an email with the following information:
    • Name
    • Address
    • Phone number
    • RMA Number
    • E-mail address
    • When, where and by whom the purchase was made
    • Reason for the return
    • Purchase price of the item(s)
    • Shop Employee Sale yes/no?
  2. Please specify whether you would like an exchange or a refund.
  3. Insure the package for your protection, retain tracking number, reference the RMA number on the outside of the box.